Thank you for choosing Summ&Send. We are committed to providing a high-quality and valuable software solution. If you are not completely satisfied with our service, please review our refund policy below.

To be eligible for a refund, the following conditions must be met:

1. You must request a refund within 14 days of your initial purchase or subscription renewal.
2. You must provide a valid reason for requesting a refund, such as experiencing technical issues, the service not meeting your requirements, or other justifiable concerns.
3. You have not violated our Terms of Service or used the service for any unlawful activities

To request a refund, please follow these steps:

1. Contact our customer support team via email at hi@summandsend.com or by using the contact form on our website.
2. Provide your order number, the email address used for the purchase, and a detailed explanation of the reason for your refund request.
3. Our customer support team will review your request and, if approved, process your refund within 7 business days.

Refunds will be issued to the original payment method used for the purchase. It may take a few additional days for the refund to appear on your account, depending on your bank or payment provider.

You may cancel your subscription at any time through your account settings or by contacting our customer support team. Upon cancellation, your account will remain active until the end of the current billing cycle. No further charges will be made after the cancellation.

Please note that canceling your subscription does not automatically entitle you to a refund. Refund requests must be made separately, following the steps outlined in this policy.

We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website, and it is your responsibility to review the policy periodically.